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Out of
Warranty - What Do You Do?
Getting a laptop repaired outside of warranty can
prove difficult and expensive, but this does not always have to be the case if
you do your homework first. Laptopspares.com hopes that the following checklist
will help you get your laptop repaired quickly, effectively and for the correct
price.
"WWW.LAPTOPSPARES.COM
are experienced in tracking down hard-to -find laptop parts. Not only can the
company obtain replacement parts , but it can also advise if a laptop is worth
repairing in the first place." PC Answers Magazine-Future Publishing November
Things to remember before getting your laptop repaired out
of warranty.
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If possible try to do a backup of your data before sending the
computer back.
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If you cannot make a back up ensure that the repairers know
this and ask them to take care of the hard disk and all the information stored
on it, but beware - not many will take responsibility if data is lost.
-
Ask the repairers if they charge an inspection fee and whether
this fee is redeemable against the final cost of the repair if you decide to
go ahead.
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Also ask the repairers if they provide a warranty on the
repair they carry out and if so, how long will it last?
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Most repair agents require you to apply for a returns number
(tracking number) before returning the laptop. Once you have this number, keep
it safe because you will probably need to quote this in any further
communications with the repairers.
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Always pack the laptop well. If at all possible use the
original packing the computer came in. It is commonplace in repair departments
to find that when laptops arrive from customers they have far more problems
because of bad packing. Also make sure you use an insured carrier and that the
insurance will cover the cost of the computer if it is lost.
Questions to ask when you have had the repair quote.
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What is the cost of a replacement for your computer. Is it
worth continuing with the repair or just call it a day and buy a new one?
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How long will the repair take?
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Is it worth upgrading while the laptop is back with the
repairers?
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How long do I have to make a decision on whether to go ahead?
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Keep in mind that if it is not feasible to repair the computer
some repair agents may waive certain charges (perhaps the inspection fee) if
you leave the laptop with them. They can then use parts from your machine to
repair other units at better cost.
Quick Guide
In this section you will
find advice and suggestions relating to the various major parts of a laptop
computer. It also contains suggestions for rectifying certain faults but always
consult your original supplier before undertaking any of these. They will be
familiar with all the most common problems with your machine and their advice
may even help to avoid sending it for repair at all. If you do have a problem
relating to a specific part or you receive a repair quote you may find it useful
to refer to the list below.
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